Privacy Policy

IWAMKP operates the website https://iwamkp.cn and sells pet grooming shears and related products. This Privacy Policy explains what information we collect, how we use it, and how customers can contact us about privacy questions.

Information We Collect

When you place an order, create an account, contact us, or use our website, we may collect information such as your name, email address, billing and shipping address, phone number, order details, messages, product review information, and technical information such as IP address, browser type, device information, pages visited, and cookie preferences.

Payment information is processed by third-party payment providers. We do not intentionally store full payment card numbers on our website.

How We Use Information

  • To process orders, payments, shipping, returns, and warranty requests.
  • To provide customer service and respond to questions.
  • To send order confirmations, shipping updates, and service messages.
  • To prevent fraud, protect the website, and keep records required for business, tax, or legal reasons.
  • To improve our website, products, and customer experience.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the shopping cart working, remember account sessions, support checkout, improve site performance, and understand website traffic. Non-essential cookies may be controlled through the cookie banner or browser settings where available. More details are provided in our Cookie Policy.

Sharing Information

We may share information with service providers who help us operate the store, including payment processors, shipping carriers, email service providers, website hosting providers, analytics providers, fraud prevention services, and professional advisers. We may also share information if required by law or to protect our rights, customers, website, or business.

International Orders

Because we sell to customers in different countries, customer information may be processed in countries other than the customer’s country of residence. We take reasonable steps to protect information when it is transferred or processed internationally.

Data Retention

We keep order, account, and customer service records for as long as needed to provide services, complete transactions, handle warranty or return issues, comply with legal obligations, resolve disputes, and maintain business records.

Customer Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also request a copy of certain information we hold about you. To make a request, contact us using the email below.

Security

We use reasonable technical and organizational measures to protect customer information. However, no website, payment system, or transmission method is completely secure.

Contact

If you have questions about this Privacy Policy or your personal information, contact us at: j86157139@gmail.com.